Privacy Policy

Welcome to Colyve Consulting LLC ("Colyve," "we," "our," or "us"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information when you access our services via WhatsApp and interact with our AI-powered chatbot based on GPT-3.5, hereinafter referred to as "ChatGPT."

By using Colyve's services via WhatsApp, you consent to the terms and practices described in this Privacy Policy. If you do not agree with the terms herein, please refrain from using our services.


Information We Collect

1. User-provided Information

When you interact with our ChatGPT via WhatsApp, we may collect the following information:

  • Phone number: We collect the phone number associated with your WhatsApp account to provide our services and identify you.
  • Chat data: We collect and store the conversations, messages, or queries exchanged between you and ChatGPT for improving our services and providing accurate responses.
  • User feedback: If you provide feedback or report issues with our services, we may collect and store that information.
     

2. Automatically Collected Information

We may also collect certain information automatically, including:

  • Usage data: We collect information about your interactions with ChatGPT, such as the time and date of interactions, the frequency and duration of usage, and the specific questions or queries posed.
  • Device information: We may collect information about the device you use to access our services, including the device type, operating system, and device identifiers.

How We Use Your Information


We use the collected information for the following purposes: 

  • To provide, maintain, and improve our AI-powered services via WhatsApp.
  • To personalize your experience and provide you with tailored responses.
  • To analyze usage patterns and trends to enhance our services.
  • To respond to user inquiries, feedback, or issues.
  • To protect the security and integrity of our services. 

Sharing Your  Information


 We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • With service providers: We may share your information with third-party service providers who assist us in providing our services, but they are contractually obligated to protect your data and use it solely for the purposes we specify.
  • Legal compliance: We may disclose your information if required by law, to protect our rights, or in response to a court order or other legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

Security


 We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices


 You can exercise the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by contacting us at info@colyveconsulting.com.
  • Data Deletion: You can request the deletion of your personal information.
  • Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in such communications.


Contact Us


If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Colyve Consulting LLC
Email: info@colyveconsulting.com

We may update this Privacy Policy from time to time, and any changes will be posted on this page with the updated effective date. Please review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Thank you for choosing Colyve Consulting LLC for your AI answers via WhatsApp. Your privacy is important to us, and we are committed to providing a secure and transparent user experience.